Quality Policy

4JM Solutions is a small family–run business that provides servicing and remarketing of industrial manufacturing automation equipment together with the sales of consumables and spare parts for the related equipment. 

4JM Solutions adopts a Quality Management System based on the requirements of MSA EN ISO 9001:2015 

4JM Solutions has established the following strategic objectives to be pursued through the Quality Management System: 

Long Term Vision 

• To establish long-lasting business relationships with different type of customers that have strong potential for development and growth. 
• To be recognised as a leading supplier for both services and products related to advanced automation and engineering solutions. 
• To offer holistic and turnkey solutions, for any requirement, with minimal cost and maximum efficiency. 

Customer Focus 

• To meet customer requirements in a flexible, timely and professional manner that suits the needs of the customers without ever comprising the business ethics and principles. 
• To provide leading–edge products, support and innovative solutions to customers 
• To constantly strive to surpass customer expectations. 
• To give the required and deserved respect and attention to all clients. 

Resources 

• To harness and develop the experience and knowledge earned over the years. 
• To ensure that all staff is able to adapt to difficult and unforeseen operational circumstances. 
• To encourage the continuous training of employees with the aim to be constantly updated about any changes and development in technology. 
• To urge teamwork and cooperation between the employees of 4JM Solutions. 
• Quality 
• To continuously improve the quality management system and the overall management of 4JM Solutions. 
• To constantly nurture the culture of good quality and continuous improvement across 4JM Solutions. 

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